Privacy & Cookie Policy | PuffPizza®
Privacy & Cookie Policy
Last updated: April 2025
Introduction
PuffPizza® Limited is committed to protecting your personal information. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Company Details
PuffPizza® Limited
Registered in England & Wales | Company No. 16126436
Registered Office: 92 St. Ervans Road, London, W10 5QT
Email: privacy@puffpizza.co.uk
What Data We Collect
- Name and contact details (email, phone, address)
- Order and transaction history
- Payment details (handled via secure third-party platforms)
- Device, browser, and IP information
- Website usage data (via cookies and analytics)
Legal Basis for Processing
- Contractual necessity (to fulfil your order)
- Legitimate interest (to improve our website and services)
- Consent (for marketing and cookies)
- Legal obligations (e.g., VAT, accounting)
Sharing Your Data
We only share personal data when required, with:
- Payment processors (e.g., Stripe, PayPal)
- Delivery couriers (e.g., DPD, Royal Mail)
- Marketing or analytics tools (if you’ve opted in)
- Legal authorities if required by law
Your Rights
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at privacy@puffpizza.co.uk
Data Retention
We retain customer and order data for up to 6 years for legal and operational reasons. Marketing data is kept until you unsubscribe. Cookie and analytics data are kept in accordance with your browser settings and cookie preferences.
Cookies
This website uses cookies to enhance your experience. By using puffpizza.co.uk, you consent to our use of cookies as outlined below.
What Are Cookies?
Cookies are small text files stored on your device that help us remember your preferences, improve functionality, and analyse site usage. There are two types: session cookies (temporary) and persistent cookies (remain until deleted or expired).
Types of Cookies We Use
- Strictly Necessary Cookies – Essential for security, session management, and cart functionality
- Performance & Analytics Cookies – Help us understand how the website is used (e.g., Google Analytics)
- Functional Cookies – Store preferences like language, currency, or autofill settings
- Targeting & Advertising Cookies – Show relevant ads and track effectiveness (e.g., Facebook Pixel)
Third-Party Cookies
We use cookies from:
- Google Analytics
- Facebook Pixel
- Stripe & PayPal (for secure transactions)
We recommend reviewing their privacy policies for full cookie usage details.
How to Manage Cookies
You can control or delete cookies via your browser settings. Visit the help pages for:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
You can also opt out of interest-based advertising via:
Changes to This Policy
We may update this policy occasionally. Any significant changes will be announced on this page with a new “Last updated” date.
Contact Us
If you have any questions about this policy or your personal data, contact us at:
Email: privacy@puffpizza.co.uk / Post: PuffPizza® Ltd, 92 St. Ervans Road, London, W10 5QT